Processing times can take between 24-72 hours. Shipping usually takes 2-10 business days, through USPS. Wig orders can take a little longer because the construction process takes time. Construction process and shipping can be 7-15 days. Please be patient with wig orders. All items will be sent out Monday-Friday. No shipments will be made on holidays or weekends. Sales tax and shipping fees do apply to every order.
We currently do not offer any returns on our products. Please make sure that the item you purchase is the correct item. Also, if you feel like you made a mistake on an item, please contact us immediately on out Contact Us page.
Exchanges are offered only if item/product is defective or damaged. To be eligible for an exchange, your item much be in the same condition it was received. Also, in its original packaging. Please make sure you email us immediately, so that we can get back to you as soon as possible.